Rainflower

FAQs

Frequently asked questions

Everything you might want to know before booking — packages, pricing, scheduling, and the guarantees behind every clean.

Services & pricing

What cleaning packages do you offer?
We offer three packages: the Refresh Clean (from $149) for routine upkeep, the Signature Clean (from $279) for a more detailed clean where buildup collects, and the Full Care Clean (from $399) for complete top-to-bottom resets, move-ins, and move-outs. See the full comparison on our pricing page.
What's included in each package?
The Refresh Clean covers dusting, counters, kitchen and bathroom cleaning, mirrors, vacuuming, mopping, and trash. The Signature Clean adds detailed kitchen and bathroom work, cabinet fronts, baseboards, doors, switches, and buildup removal. The Full Care Clean adds interiors — cabinets, drawers, refrigerator, oven — plus interior window glass. Every service page lists exactly what's included: see all services.
How does pricing work?
Each package has a clear starting price, and the final price depends on the size and condition of your home. Tell us a little about your home through the quote form and we'll confirm a firm, no-obligation price before any work begins — no surprises.
Which package should I pick for a first-time clean?
For most first-time cleanings we recommend the Signature Clean — it goes beyond routine upkeep and clears the buildup a regular clean skips, setting a great baseline for Refresh Cleans afterward. Not sure? Send us a quote request and we'll recommend the right fit.
Do you handle move-in and move-out cleans?
Yes. The Full Care Clean is designed exactly for that — interiors of cabinets, drawers, refrigerator, and oven, plus detailed baseboards, trim, and interior window glass, so the home is ready for a walkthrough or your first night in.

Booking & visits

What areas do you serve?
We proudly serve the Portland, Milwaukie & surrounding areas. If you're close by and not sure whether we cover your neighborhood, reach out — we're happy to confirm.
How do I book a cleaning?
Request a free quote through our website, call (971) 451-3029, or email [email protected]. We'll confirm your price and find a time that works for you.
What are your hours?
We clean Monday through Saturday, 8am–6pm. You can reach out any time through the contact form or email and we reply within one business day.
Do I need to be home during the clean?
That's completely up to you. Some clients like to be home, others provide entry instructions when booking and come back to a finished house. Either way works for us.
How should I prepare for a visit?
A quick tidy of personal items, dishes, and clutter lets us spend our time actually cleaning rather than organizing. There's no need to pre-clean anything — that's what we're there for.

What to expect

Do you bring your own supplies and equipment?
Yes — all cleaning supplies and equipment are provided. You never need to stock or prepare anything for a visit.
Who will be cleaning my home?
Rainflower Cleaning is locally owned and operated, and every clean is personal — the same detail-focused care, visit after visit, from someone who gets to know your home rather than a rotating crew. See what clients say on our reviews page.
What if something was missed?
Reach out right away — we want to know. Tell us what was missed and we'll work with you to make it right.

Still have questions?

We're happy to help — reach out and we'll get back to you within one business day, or request a quote and we'll recommend the right clean for your home.

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